1. Introduction
Welcome to TikWa.Link ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
TikWa.Link is a link management and contact collection service that helps you connect TikTok audiences to WhatsApp. By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, and password when you register
- Contact Information: Names, phone numbers, and email addresses of leads collected through your landing pages
- Link Information: URLs, titles, and customization settings for your short links
- Payment Information: Billing details and transaction history (processed securely through third-party payment processors)
2.2 Automatically Collected Information
- Usage Data: Click data, visitor analytics, device information, browser type, and IP addresses
- Location Data: General geographic location (country, region, city) based on IP address
- Cookies and Similar Technologies: We use cookies to enhance user experience and track analytics
Google API Services Usage
We use Google People API to:
- Allow you to connect your Google account
- Export and save contact information (names, phone numbers, emails) to your Google Contacts
- Automatically sync leads collected from your landing pages to your Google Contacts
Important: We only access your Google Contacts when you explicitly authorize it. You can revoke this access at any time from your account settings or Google account permissions.
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: Create and manage your short links, collect leads, and display analytics
- Google Contacts Integration: Export your collected leads directly to your Google Contacts when you authorize this feature
- Account Management: Maintain your account, process payments, and provide customer support
- Communication: Send you service updates, security alerts, and marketing communications (you can opt-out)
- Analytics and Improvement: Analyze usage patterns to improve our service
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
4. Google API Services - Limited Use Disclosure
TikWa.Link's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
What We Do With Your Google Data:
- Access Scope: We only request access to your Google Contacts (read and write permissions)
- Data Usage: We use this access solely to export leads you collect through TikWa.Link to your Google Contacts
- No Sharing: We do NOT share your Google Contacts data with any third parties
- No Sale: We do NOT sell your Google data
- Limited Purpose: We only use Google data for the explicit purpose of syncing your collected leads to your Google Contacts
- Secure Storage: Google access tokens are encrypted and stored securely
- You Control Access: You can disconnect your Google account at any time from Settings
How to Revoke Access:
- Go to your TikWa.Link Settings page and click "Disconnect Google"
- Or visit Google Account Permissions and remove TikWa.Link
5. How We Share Your Information
We do NOT sell your personal information. We may share your information in the following circumstances:
5.1 With Your Consent
- Google Contacts: When you authorize us to export leads to your Google Contacts
- Third-Party Integrations: When you connect other services to your account
5.2 Service Providers
- Payment processors (e.g., Stripe, PayPal) for billing
- Cloud hosting providers for data storage
- Analytics services for usage insights
- Email service providers for communications
5.3 Legal Requirements
- When required by law, court order, or legal process
- To protect our rights, property, or safety
- To prevent fraud or security threats
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit (SSL/TLS) and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Storage: Data stored on secure servers with regular backups
- Regular Audits: Security practices reviewed and updated regularly
- Token Security: Google API tokens are encrypted and securely stored
⚠️ Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please use strong passwords and enable two-factor authentication when available.
7. Data Retention
- Account Data: Retained while your account is active and for a reasonable period afterward for legal and operational purposes
- Contact Data: Leads you collect are retained until you delete them or close your account
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for analysis
- Google Access Tokens: Stored only while you have Google connected; deleted immediately when you disconnect
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your data in a portable format
- Opt-Out: Unsubscribe from marketing emails (service emails may still be sent)
- Revoke Google Access: Disconnect Google Contacts integration at any time
- Cookie Preferences: Manage cookie settings in your browser
To exercise these rights, contact us at privacy@TikWa.Link
9. Children's Privacy
TikWa.Link is not intended for users under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately. If you believe we have collected information from a child, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account
- Analyze usage patterns and traffic
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
12. Third-Party Links
Our service may contain links to third-party websites (including the destination URLs you create links for). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page with an updated "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on our website
Your continued use of the service after changes constitutes acceptance of the updated policy.